Last Updated: 22-11-2024
At Villox Properties L.L.C., we are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and real estate listings under the regulations of the Dubai Land Department (DLD) and in compliance with the UAE’s Personal Data Protection Law (PDPL).
1. Information We Collect
We may collect the following types of personal data:
Personal Identification Information: Name, email address, phone number, nationality, date of birth.
Property-Related Information: Details about properties you are interested in, such as preferred location, budget, property type, and other preferences.
Transaction Information: Information related to property transactions, including payment information, purchase details, and communication regarding property dealings.
Device and Usage Information: IP addresses, browser type, operating system, pages visited, and how you interact with our website or mobile app.
2. How We Use Your Information
We use your personal information for the following purposes:
To Provide Our Services: To process property inquiries, share property listings, respond to your queries, and offer real estate services tailored to your needs.
To Facilitate Real Estate Transactions: To manage property transactions, including sales, rentals, contracts, and payments, while ensuring compliance with Dubai Land Department (DLD) regulations.
To Improve Our Services: To enhance our website, user experience, and marketing efforts to better meet your needs.
To Communicate With You: To send property updates, new listings, offers, and other relevant promotional material (only if you have consented to receive such communications).
To Comply With Legal Requirements: To fulfill our obligations under applicable UAE laws, including tax and regulatory compliance, and to support the Dubai Land Department (DLD) where necessary.
3. How We Share Your Information
We do not sell, rent, or share your personal data with third parties, except in the following circumstances:
Service Providers: We may share your personal data with trusted third-party vendors or service providers who assist us in providing our services, such as payment processors, website hosting, and customer support.
Legal Compliance: We may disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies, including the Dubai Land Department (DLD), in accordance with legal requirements.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of that transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and enhance our services. You can manage cookie preferences in your browser settings. Please note that certain features of our website may not work if cookies are disabled.
6. Your Rights
Under the UAE Personal Data Protection Law (PDPL), you have the following rights:
Access: You have the right to request access to the personal data we hold about you.
Correction: You can request the correction of any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
Withdrawal of Consent: If we process your personal data based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for as long as required by law, including maintaining property records for compliance with Dubai Land Department (DLD) regulations.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we process your personal data, please contact us:
Villox Properties L.L.C.
Address: 301, Al Saqr Business Tower, Dubai, UAE
Phone Number: +971 4 329 5880
Email Address: info@villox.ae
Website: www.villox.ae